winehound training services
training is an investment that can give your business a competitive advantage and sustainable growth, improve your product and save you money, increase your efficiency, measurably improve your bottom line and create satisfied, happy, motivated employees.
knowledge is a marketing and sales tool!
with this in mind winehound marketing & management offers a number of training options
- customer service programmes
- wine education courses, available on-site, one on one, groups and by correspondence
- management training
- cellar door sales training
- project mangement
- marketing for small business
customer service training
tailored inhouse training programmes to help you build mutually beneficial realtionships with your clients- good customer service techniques are a proven contributor to increased profits
wine education
this course is suitable for wine industry and hospitality staff as well as individuals interested in increasing their wine knowledge. It is flexible, educative and fun.
It offers full accreditation for the unit (THHADFBO2B) "provide specialist advice on wine". The material also crosses over into other units such as (FDFCDSEWA) "evaluate wines" (THHADFB08A) "manage a wine outlet" (THHBFB11B) "develop and update food and beverage knowledge" and (THHBFB04B) "provide table service of alcoholic beverages". Participants can apply for credit (recognition of prior learning) towards these units.
regular courses are conducted in canberra however we can also offer flexible options to the deliver the course in your own region. distance education options are also available. Please contact Karen for further information
management training
contact us for further information select@smallwineries.com.au
cellar door sales traineeships, hands on one on one training, regional group training.
also available through CIT Solutions in canberra along with a four hour "marketing for small buisness" course to enable to you to make educated decisions to effectively and efficiently use your available resorces to boost your bottom lione
Contact us for further information select@smallwineries.com.au
project management training
project management is the discipline of defining targets while optimising the use of resources.
the project management technique came into being in the late forties as a means of improving American military planning. It is now a well accepted discipline with qualifications available at all levels, however it is also applied commonsense!
we encounter projects everyday, whether they be organising a wedding, undergoing house renovationsor large and often complex work projects. most people will have experienced complications when trying to "manage' these projects and they are often done on an ad hoc basis. karen runs a 2 day workshop to help participants to develop and adopt techniques to improve their mangement of all projects both at work and in their personal life - see winehound projects page for testimonials
in conjunction with the Registered Training Organisation JCE Positive Outcomes Karen Goldspink of Winehound Marketing and Management can help you with
government subsidised traineeships available to the wine industry.
do you currently have an employee who would benefit from training and assessment?
would a trained employee improve the efficiency of your business and reduce your own hands on time?
would you like to take on an employee or train a current employee and receive government incentives to reduce your costs?
Benefits
- minimal disruption to day to day businessiIncreased staff retention leading to lower recruitment costs
- increased employee motivation
- increased profits
- an external trainer and assessor will assist employers to keep up to date with industry developments and introduce more effective training
- increased marketing potential for your end product
HOW DO WE DO IT AND HOW MUCH DO WE GET?
first point of contact will be our qualified wine industry work place assessor and trainer karen goldspink.
give karen a call to register your interest and we will make an appointment to provide you with the full details
